Privacy Policy

Smooth Flow Plumbing respects your privacy. This policy explains what information we collect through this website and how we handle it, in line with the Australian Privacy Principles.

What we collect

When you submit a quote request, we collect the details you provide — your name, phone number, email address, suburb and message. We use these solely to respond to your enquiry and provide plumbing services. We do not sell or share your details with third parties for marketing.

Analytics

This site uses Google Analytics to understand how visitors use it (pages viewed, approximate location, device type). Analytics data is aggregated and does not personally identify you. You can opt out using browser settings or the Google Analytics opt-out add-on.

Storage and security

Quote requests are delivered to our business email and customer-management system over encrypted connections. We keep enquiry details only as long as needed to handle your job and meet our legal obligations.

Contact us

For privacy questions, or to access or correct your information, contact us at info@smoothflowplumbing.com.au or call 0416 860 810.